How we can help your patient or client

How we can help your patient or client

Cardiff and the Vale Drug and Alcohol Service provides free, confidential support for people affected by alcohol or drug use. We work using a harm reduction approach, recognising that people seek support for different reasons and at different stages. You do not need to be ready to stop using to access our service.

We offer:

  • Harm reduction services

  • Tailored support and treatment programmes

  • Specialist teams supporting: Children and young people, People aged 50 and over and Family members and friends affected by someone else’s substance use
  • Education, awareness, and training for professionals and the general public

Support can be short-term or ongoing and is shaped around individual needs, goals, and circumstances.

CAVDAS is both a direct access and a referral service.

If you are a professional referring a patient or client, you can:

  • Complete our referral form and email it to info@cavdas.com

  • Phone the service to speak directly with a member of our team

You can also choose to pass our contact details to your patient or client so they can get in touch themselves.

Once we receive a referral, or someone contacts us directly, the first step is to understand their circumstances.

This helps us ensure the right level of support and tailor an appropriate treatment pathway. Depending on the situation, this will involve either:

  • A brief assessment

  • A comprehensive assessment

These conversations are supportive and non-judgemental. They are not about forcing change, but about understanding what support might be helpful.

People may want to make a small change or a bigger change, or may simply want advice or harm reduction support. Our highly trained staff will help explore options and next steps.