Contact us
We’re open Monday to Friday 9am to 5pm (except Bank Holidays) and you can get in touch with us the way that suits you:
If it’s easier, you can fill in the form. It may take up to 48 hours to receive a response to the form, so if it is more urgent than that, please call us during office hours or dial 999 in the case of a medical emergency.
Live chat
If you need help outside of these times, you can still call our number where you can leave us a message, request a call-back or get further information on where to go for immediate help. If it’s a medical emergency, please call 999.
Contact Details
- 0300 300 7000
- info@cavdas.com
Get In Touch
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Face to Face Information, Advice and Support.
We offer flexible, in-person support and can meet you where you feel most comfortable. You’re welcome to drop in or contact us to arrange an appointment at one of our open-access locations.
7 St Andrews Place, Cardiff, CF10 3BE
Drop In: 9:30am to 3:30pm
Monday to Friday
Please Contact Us: 0300 300 7000
2-10 Holton Road, Barry, CF63 4HD
Drop In: 9:30am to 4.30pm
Monday to Friday
Please Contact Us: 0300 300 7000
Y Lanfa, St Clair Court, West Bute Street, Cardiff, CF10 5EN
Children and Young Persons’ Hub
9am – 5pm Monday – Thursday
9am – 4:30pm Friday
Please Contact CYP: 07928 682552
Recovery Cymru is part of our alliance, providing a friendly, confidential space to connect with the recovery community. Regular social activities are available online and in person; the timetable is available here.
218 Cowbridge Road, Cardiff, CF5 1GX
9am – 5pm Monday – Sunday
You can access sterile injecting equipment, sharps disposal, advice on reducing risk, wound care, Naloxone, blood borne virus testing, sexual health resources and advice at the Harm Reduction Hubs.
Available Locations
98 Neville Street, Cardiff, CF11 6LS
2-10 Holton Road, Barry, CF63 4HD
Opening times
Monday – Friday 9:30am to 3pm at Neville Street
Monday – Friday 9:30am to 4pm at Holton Road
For out of hours support contact DAN 24/7, a free bilingual drug and alcohol helpline.
0808 808 2234
DAN 24/7 telephone number will not appear on your home itemised bill.
Breaking Free
Breaking Free
Breaking Free is a confidential wellness and recovery program for individuals using alcohol or drugs.
The program offers access to cognitive behavioural therapy, coping skills, risk management and support.
Download Breaking Free, sign up and use this access code to create your account: Cardiff22
Voices Action Change
Drop in to our open-access hub in Cardiff city centre to connect with others in the recovery community. It’s a friendly, confidential space where you can talk about whatever is on your mind with other lived experience members.
Drop in on Mondays from 1–4pm or Fridays from 10am–1pm at St John’s Church, Cardiff, CF10 1GL. Visit VAC’s website for more information.